Organizational Culture and the Adoption of Knowledge Management Technologies

• Main Authors: Yen-Lin Liu, 劉彥麟
• Other Authors: Eric Y. Cheng
• Format: Others
• Language: en_US
• Published: 2005
• Online Access: http://ndltd.ncl.edu.tw/handle/61083956462995703976

碩士 === 國立中央大學 === 資訊管理研究所 === 93 === Organizational culture is increasingly recognized as a major facilitator or barrier to leverage intellectual assets. Early works have shown that there are various technologies that can support knowledge management. This research presents an empirical study designed to explore and define the sophisticated relationships between organizational culture and the adoption of KM technologies. According to empirical studies, organizational culture could be decomposed into five dimensions: rational, group, development, hierarchical, and ethical culture. Considering the basic processes of knowledge management, KM technologies can be categorized into five major types: creation, storage/retrieval, transfer, application, and platform technology. The result of the correlation analysis shows that storage/retrieval and platform technologies have positive relationships with all the cultures, while creation technologies are positive correlated with ethical, group and development culture and application technologies with development and hierarchical culture. However, in general, organizational cultures and KM technologies are weakly correlated. Moreover, though the majority of corporations started to recognize the value and importance of KM, there are only a few technologies such as database, email, intranet and Internet were highly adopted and frequently used in KM activities. There exists a huge gap between recognizing the importance of KM and formally adoption of KM systems. This study contributes to the understanding of how organizational culture affects and interacts with KM technologies and in what ways as well as the current adoption of KM technologies in Taiwan.