The Research on Training Evaluation for Employees of Taiwan Power Company

• Main Authors: Fu-Cheng Chien, 簡福成
• Other Authors: Tsuen-Ho Hsu
• Format: Others
• Language: zh-TW
• Published: 2005
• Online Access: http://ndltd.ncl.edu.tw/handle/87417048210117850334

碩士 === 國立高雄第一科技大學 === 行銷與流通管理所 === 93 === Employee training can promote the quality of manpower in an enterprise, push ahead the continuous growth of employees, promote the business achievement, and organizational competitiveness. Therefore, enterprises with certain scale usually place much importance on the application and evaluation of employee training. Whether the training programs implemented are effective or not, they must be evaluated with effective methods. Out of this motive, it drives me to do the research.” Kirkpatrick's four levels model” is the most dominant training evaluation in the academic and business field. With the methodology of questionnaire, this study was carried out on the basis of Kirkpatrick's models, assessing the reaction level, learning level, and behavior level of the trainees in TPC's training course. In this study, the training implementation, execution, achievements of the courses, post-training behaviors of the employees variance analysis was applied to variables of the demographics of trainees and supervisors to see if there are significant differences in each factor dimension. 　The result of data analysis shows that the degree of TPC's trainees’ satisfaction in each factor of training implementation, execution, and achievements of the courses is very high. The change of working behaviors of the employers after the training is acceptable to the trainees’ supervisors. With the variance analysis, the demographics of the trainees in the four factor dimensions appear significant differences. The demographics of the trainees’ supervisors in the visible change of behaviors only show significant differences. 　From this study, we know that the trainees are satisfied with each factor of the training implementation, execution, and the achievement of the courses. However, the trainees’ supervisors show low degree of satisfaction in trainees’ working wills and spirits. As a result, to improve the mental education in order to promote the employees’ working wills and spirits should be part of the TPC's future work. Keywords：On Training, Satisfaction, Achievements of the Courses, Evaluation of Training