The internal service quality of the HRM uses the internal marketing concept on the internal satisfaction, customer orientation and the job performance.
碩士 === 國立中山大學 === 人力資源管理研究所 === 93 === Abstract According to the report of the Directorate-General of Budget, Accounting and Statistics, the 68.98% GDP is come from service industries. There are more than three million people in service industries. And the most part of service industries is the bank...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2005
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| Online Access: | http://ndltd.ncl.edu.tw/handle/43875264352160689696 |