Measuring the Service Quality and Public Satisfactions of Household Registration Offices
碩士 === 國立臺灣海洋大學 === 航運管理學系 === 93 === Abstract The services provided by the public sectors have been criticized as less efficiency and low levels of customer satisfaction. While the idea of increasing service quality has been recognized in the area of business management for decades, it has only be...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2005
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/80317376585986223313 |