| Summary: | 碩士 === 國立臺灣大學 === 資訊管理學研究所 === 93 === As 21st century comes, there are several significant changes on IT industry, which not only make the enterprises face the challenges that have never been before, but also restructures the competition position of each enterprise in the whole industry.
1. The Convergence is influencing the whole IT industry prevailingly. It becomes more and more vague of a company’s strategic positioning. The Core Competences and Competitive Advantages of a company which have been built before seems not to be able to cope with the huge pressure of the convergence.
2. The relationship of Global Demand and Global Supply has formed by the fast growing IT technology and the popularity of internet. There is no more protection for a local company caused by the region and territory. Every company is forced to compete with the first tier competitors anywhere in the world.
3. The future competition not only exists among one enterprise and another enterprise but will rely more on one supply chain and another supply chain. In order to be competitive in the market, company must invest a great deal of resources on its business partners in the inter-process improvement and integration.
This paper illustrates how a well-known Taiwan IT company successfully implemented a comprehensive e-SCM system through the tools of BPR (Business Process Re-engineering) and advanced IT technology. We found, during the study, the management team of this company declared many times to the staff : We are not only implementing a new computer system. What we are going to do is to review our strategic positioning in the market and make necessary adjustment to sustain our competitive advantage. That''s why they spent almost whole year in tuning and integrating the business processes with each supplier in stead of discussing IT technical issues.
This paper is to provide a solid and practical example of implementing e-SCM system to the industry for their reference when they are going to take the similar activity. As we know, there are many theoretical studies related to SCM while it is still very rare could we find a NORM in the industry which may provide the guide-line for others to follow.
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