A Study of Elevator Maintenance Service Quality,Customer Satisfaction and Loyalty
碩士 === 元智大學 === 管理研究所 === 93 === As a result of urbanization, the correlation between elevator and human life has become very closely in Taiwan. While the influence of real property boom, elevator industry should shift business core from new elevator selling to service. Elevator original factories m...
Main Authors: | Cheng-Kuan Chiang, 江振寬 |
---|---|
Other Authors: | Ling-Lang Tang |
Format: | Others |
Language: | zh-TW |
Published: |
2005
|
Online Access: | http://ndltd.ncl.edu.tw/handle/65427227574996523604 |
Similar Items
-
The study of service quality on customers satisfaction and customers loyalty—the case of motorcycle maintenance industry
by: Hsin-Chan Chuang, et al.
Published: (2007) -
The Study on Service Quality, Customer Satisfaction and Customer Loyalty of Hualien Farglory Hotel
by: Chiang-Miao Lan, et al. -
The Study on Service Quality, Customer Satisfaction and Customer Loyalty of Hualien Farglory Hotel
by: Chiang-Miao Lan, et al.
Published: (2009) -
A Study on the Service Quality, Customer Satisfaction and Customer Loyalty
by: CHIU, TSUNG-HUNG, et al.
Published: (2015) -
The Impact of Service Quality and Customer Satisfaction on Customer Loyalty- The Beef Noodle Shop
by: HUANG,KUAN CHANG, et al.
Published: (2012)