3C連鎖店服務品質與顧客滿意度之關係研究—以台南地區為例
碩士 === 國立彰化師範大學 === 工業教育與技術學系 === 94 === The purposes of this study were to investigate the service quality and customer satisfaction of 3C chain stores in Tainan from customer perspective, and to analyze the relationship between service quality and customer satisfaction. This study adopted question...
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| Format: | Others |
| Language: | zh-TW |
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2006
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| Online Access: | http://ndltd.ncl.edu.tw/handle/07625755737776219384 |