A study of participating motivation, job satisfaction and sustained willingness to serve of volunteers of cultural instiution－A case of volunteers in kaohsiung Public Library.

• Main Authors: SHU-CHING KUO, 郭淑卿
• Other Authors: none
• Format: Others
• Language: zh-TW
• Published: 2006
• Online Access: http://ndltd.ncl.edu.tw/handle/24533444926236763776

碩士 === 國立中山大學 === 教育研究所 === 94 === This research was to explore the“Correlation among participating motivation, job satisfaction and sustained willingness to serve of volunteers of cultural institution.”Kaohsiung Public Library is presented as a case study in this research. The questionnaire is the main method. Meanwhile, interviews with volunteers are also offered for providing more evidence and new thinking toward this issue. There are four objectives to serve as guidelines for this research. （1）To understand the status quo of the backgrounds of volunteers of cultural institutions and their participating motivation, job satisfaction and sustained willingness to serve. （2）To explore the differences of participating motivation, job satisfaction and sustained willingness to serve of volunteers of different background. （3）To explore the correlation among participating motivation, job satisfaction and sustained willingness to serve.（4）To predict the influence of participating motivation and job satisfaction on the sustained willingness to serve. The questionnaires were distributed to 235 volunteers, including 172 current and 51 quitted, in 10 branch libraries of Kaohsiung Public Library. There were 223 valid questionnaires . Usable rate was about 95﹪. After analyzed, the results of this research are as follows： （1）The background of each volunteers of Kaohsiung Public Library shows a great amount of similarities with one another. （2）As for the overall participation motivation, the highest one is self-growth. Different age, whether they have religious beliefs would make obvious difference on the participating motivation. （3）As for the overall job satisfaction, the highest one is self-growth. Different age, occupations , whether they have religious beliefs and status would make obvious difference on the job satisfaction. （4）Volunteers in Kaohsiung Public Library have strong willingness to continue to serve in the future. Different age, occupations and whether they have religious beliefs would make obvious difference on sustained willingness to Serve. （5）The study results show significant positive correlation between a volunteer’s participation motivation and job satisfaction, participating motivation and sustained willingness to serve, and job satisfaction and sustained willingness to serve. （6）“self-growth satisfaction”can predict the level of sustained willingness to serve. In compliance with the above-mentioned results, the researcher provides authorities, institutions, and future researchers with constructive suggestions.