Apply the Balanced Scorecard to Construct an Internal Performance Evaluation Model for College of Technology

碩士 === 樹德科技大學 === 經營管理研究所 === 94 === Under the limitation of national financial resources and the new universities established quickly, that generate intense competition among the private universities increasingly. Universities are non-profit organizations, their operational funds acquisition is reg...

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Bibliographic Details
Main Authors: Chia-Lin Tsai, 蔡佳琳
Other Authors: Li-Hui Chen
Format: Others
Language:zh-TW
Published: 2006
Online Access:http://ndltd.ncl.edu.tw/handle/02725645897738512305
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Summary:碩士 === 樹德科技大學 === 經營管理研究所 === 94 === Under the limitation of national financial resources and the new universities established quickly, that generate intense competition among the private universities increasingly. Universities are non-profit organizations, their operational funds acquisition is regulated by Ministry of Education (MOE). In such condition, the schools must improve their own operation performance to attract students and to strive for MOE’s integral development budget. But the schools exist conflicts of the short-term application target and intermediate and long-term missions. The conflicts cause low relevant between the development plan and evaluation outcomes or the relevant performance could not be obviously. So that it is important to construct an objective performance evaluation model. This investigation bases on balanced scorecard (BSC) that translates strategic objectives into key performance drivers to found an internal performance evaluation model. In order to test and verify the applicable of the model, choose S-university as a case to operate evident analysis. The major results are a conceptual structure about translating the long-term objective to short-term operation program is built and can help to arrange the annual activities for arriving the weight-bearing point targets, the internal performance evaluation model can be applied to help managers of the universities to verify whether the aim of activities supports the development of the universities and thus to modify strategies as required to improve competition capacity. The results of this investigation can be good references for the managers of universities to perform the analyses of operation performance and to modify the strategies.