Product Design by Customer-driven Innovation Product Design by Customer-driven Innovation Through TRIZ

• Main Authors: Hui-hua Wu, 吳繪華
• Other Authors: 陳以明
• Format: Others
• Language: zh-TW
• Published: 2006
• Online Access: http://ndltd.ncl.edu.tw/handle/32840091553457520475

碩士 === 元智大學 === 工業工程與管理學系 === 94 === In this research, we propose an integrated innovative design process with which we can systematically execute all the processes from customer voice to conceptual design. The Nominal group technique (NGT) builds a structured communication process to obtain customer requirements. After customer requirements are obtained, their importance has to be determined to continue the Quality function deployment (QFD) process. The proposed process which combine QFD with TRIZ effectively to identify the contradictions of TRIZ. A software TRIZ Innovative Principles（TIP） tool is developed based on this process. Application of the integrated innovative design process to the case of the design of economy flight cabins. It can be concluded that this integrated innovative design process is capable of using inventive principles of TRIZ more efficiently, effectively, and systematically to assist the managements to increase design values.