THE IMPACT OF INNOVATIVE SERVICE IMPLEMENTATION ON BUSINESS PERFORMANCE IN LOGISTICS INDUSTRY
碩士 === 元智大學 === 企業管理學系 === 94 === The global competition is growing in logistics industry. Companies have to focus on their core competence that it not easier to be replaced. Otherwise, companies will lose the game. A company''s core competence is things that a firm can do well and that me...
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ndltd-TW-094YZU051210062016-06-01T04:15:07Z http://ndltd.ncl.edu.tw/handle/89697360959973520562 THE IMPACT OF INNOVATIVE SERVICE IMPLEMENTATION ON BUSINESS PERFORMANCE IN LOGISTICS INDUSTRY 物流服務業導入創新服務對營運績效之影響 Ying-Chao Wang 王盈超 碩士 元智大學 企業管理學系 94 The global competition is growing in logistics industry. Companies have to focus on their core competence that it not easier to be replaced. Otherwise, companies will lose the game. A company''s core competence is things that a firm can do well and that meet the following three conditions specified by Hamel and Prahalad (1990). 1. It provides customer benefits, 2. It is hard for competitors to imitate, and 3. It can be leveraged widely too many products and market. Outsourcing is often defined as the delegation of non-core operations or jobs from internal production within a business to an external entity (such as a subcontractor) that specializes in that operation. Outsourcing is a business decision that is often made to lower costs or focus on competencies. Today, many companies outsource their transportation and logistics activities to logistics service providers. When the competition grows up in business, logistics industry is more and more important. Innovative service means more than just the industry’s leading, it means value-added services customers really want. In our research, we have found some evidences that innovative service implementation on business performance in logistics industry have positive effects. We also have found three propositions and five types of innovative services about impacts of innovative service in logistics industry. If logistics providers want to enhance their competition abilities, in our research, companies must have “thinking of innovative service implementation” and “ideas of innovative service types what they can provide to their customer.” 湯玲郎 2006 學位論文 ; thesis 130 zh-TW |
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碩士 === 元智大學 === 企業管理學系 === 94 === The global competition is growing in logistics industry. Companies have to focus on their core competence that it not easier to be replaced. Otherwise, companies will lose the game. A company''s core competence is things that a firm can do well and that meet the following three conditions specified by Hamel and Prahalad (1990). 1. It provides customer benefits, 2. It is hard for competitors to imitate, and 3. It can be leveraged widely too many products and market. Outsourcing is often defined as the delegation of non-core operations or jobs from internal production within a business to an external entity (such as a subcontractor) that specializes in that operation. Outsourcing is a business decision that is often made to lower costs or focus on competencies. Today, many companies outsource their transportation and logistics activities to logistics service providers. When the competition grows up in business, logistics industry is more and more important. Innovative service means more than just the industry’s leading, it means value-added services customers really want.
In our research, we have found some evidences that innovative service implementation on business performance in logistics industry have positive effects. We also have found three propositions and five types of innovative services about impacts of innovative service in logistics industry. If logistics providers want to enhance their competition abilities, in our research, companies must have “thinking of innovative service implementation” and “ideas of innovative service types what they can provide to their customer.”
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author2 |
湯玲郎 |
author_facet |
湯玲郎 Ying-Chao Wang 王盈超 |
author |
Ying-Chao Wang 王盈超 |
spellingShingle |
Ying-Chao Wang 王盈超 THE IMPACT OF INNOVATIVE SERVICE IMPLEMENTATION ON BUSINESS PERFORMANCE IN LOGISTICS INDUSTRY |
author_sort |
Ying-Chao Wang |
title |
THE IMPACT OF INNOVATIVE SERVICE IMPLEMENTATION ON BUSINESS PERFORMANCE IN LOGISTICS INDUSTRY |
title_short |
THE IMPACT OF INNOVATIVE SERVICE IMPLEMENTATION ON BUSINESS PERFORMANCE IN LOGISTICS INDUSTRY |
title_full |
THE IMPACT OF INNOVATIVE SERVICE IMPLEMENTATION ON BUSINESS PERFORMANCE IN LOGISTICS INDUSTRY |
title_fullStr |
THE IMPACT OF INNOVATIVE SERVICE IMPLEMENTATION ON BUSINESS PERFORMANCE IN LOGISTICS INDUSTRY |
title_full_unstemmed |
THE IMPACT OF INNOVATIVE SERVICE IMPLEMENTATION ON BUSINESS PERFORMANCE IN LOGISTICS INDUSTRY |
title_sort |
impact of innovative service implementation on business performance in logistics industry |
publishDate |
2006 |
url |
http://ndltd.ncl.edu.tw/handle/89697360959973520562 |
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