A CASE STUDY OF KNOWLEDGE MANAGEMENT IMPLEMENTATION ON A MEDICAL CENTER IN TAIWAN
碩士 === 元智大學 === 管理研究所 === 94 === The knowledge-based economics have been a new global economic development trend. The health care industry, possess so many knowledge workers and owns so much medical high-techs, could not ignore the effect of knowledge management on competitive superiority. This is a...
Main Authors: | , |
---|---|
Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2006
|
Online Access: | http://ndltd.ncl.edu.tw/handle/90989203591351399161 |
id |
ndltd-TW-094YZU05457017 |
---|---|
record_format |
oai_dc |
spelling |
ndltd-TW-094YZU054570172016-06-01T04:15:07Z http://ndltd.ncl.edu.tw/handle/90989203591351399161 A CASE STUDY OF KNOWLEDGE MANAGEMENT IMPLEMENTATION ON A MEDICAL CENTER IN TAIWAN 台灣醫學中心導入知識管理之個案研究 Shen-Chuan Wang 王森洤 碩士 元智大學 管理研究所 94 The knowledge-based economics have been a new global economic development trend. The health care industry, possess so many knowledge workers and owns so much medical high-techs, could not ignore the effect of knowledge management on competitive superiority. This is a single case study of a medical center which was awarded a national bio & medical care quality prize about patient-safety in 2004. The pharmaceutical department of medical center has implemented knowledge management as a PCKMS. This study tried to verify the KM theory focus on the process of KM implementation. For the entirety result assessment on KMS, I tried to score with the KMAT, KMD, DSA and Kermally KM measurement tools. I drew radar chart to show the gap about KM implememtation on leadership, culture, process, technology, structure and measurement sections. I also tried to find the key success factors and describe the KM implementation experience. On the result of this study, I found that the observed case may 75% follow the KM theory, but still has some room to improve on the performance evaluation of KMS. I recommend that the results of this study can be a good reference when deploying KM system to other medical, nursing and medical technology department. 盧煜煬 2006 學位論文 ; thesis 171 zh-TW |
collection |
NDLTD |
language |
zh-TW |
format |
Others
|
sources |
NDLTD |
description |
碩士 === 元智大學 === 管理研究所 === 94 === The knowledge-based economics have been a new global economic development trend. The health care industry, possess so many knowledge workers and owns so much medical high-techs, could not ignore the effect of knowledge management on competitive superiority. This is a single case study of a medical center which was awarded a national bio & medical care quality prize about patient-safety in 2004. The pharmaceutical department of medical center has implemented knowledge management as a PCKMS. This study tried to verify the KM theory focus on the process of KM implementation. For the entirety result assessment on KMS, I tried to score with the KMAT, KMD, DSA and Kermally KM measurement tools. I drew radar chart to show the gap about KM implememtation on leadership, culture, process, technology, structure and measurement sections. I also tried to find the key success factors and describe the KM implementation experience. On the result of this study, I found that the observed case may 75% follow the KM theory, but still has some room to improve on the performance evaluation of KMS. I recommend that the results of this study can be a good reference when deploying KM system to other medical, nursing and medical technology department.
|
author2 |
盧煜煬 |
author_facet |
盧煜煬 Shen-Chuan Wang 王森洤 |
author |
Shen-Chuan Wang 王森洤 |
spellingShingle |
Shen-Chuan Wang 王森洤 A CASE STUDY OF KNOWLEDGE MANAGEMENT IMPLEMENTATION ON A MEDICAL CENTER IN TAIWAN |
author_sort |
Shen-Chuan Wang |
title |
A CASE STUDY OF KNOWLEDGE MANAGEMENT IMPLEMENTATION ON A MEDICAL CENTER IN TAIWAN |
title_short |
A CASE STUDY OF KNOWLEDGE MANAGEMENT IMPLEMENTATION ON A MEDICAL CENTER IN TAIWAN |
title_full |
A CASE STUDY OF KNOWLEDGE MANAGEMENT IMPLEMENTATION ON A MEDICAL CENTER IN TAIWAN |
title_fullStr |
A CASE STUDY OF KNOWLEDGE MANAGEMENT IMPLEMENTATION ON A MEDICAL CENTER IN TAIWAN |
title_full_unstemmed |
A CASE STUDY OF KNOWLEDGE MANAGEMENT IMPLEMENTATION ON A MEDICAL CENTER IN TAIWAN |
title_sort |
case study of knowledge management implementation on a medical center in taiwan |
publishDate |
2006 |
url |
http://ndltd.ncl.edu.tw/handle/90989203591351399161 |
work_keys_str_mv |
AT shenchuanwang acasestudyofknowledgemanagementimplementationonamedicalcenterintaiwan AT wángsēnquán acasestudyofknowledgemanagementimplementationonamedicalcenterintaiwan AT shenchuanwang táiwānyīxuézhōngxīndǎorùzhīshíguǎnlǐzhīgèànyánjiū AT wángsēnquán táiwānyīxuézhōngxīndǎorùzhīshíguǎnlǐzhīgèànyánjiū AT shenchuanwang casestudyofknowledgemanagementimplementationonamedicalcenterintaiwan AT wángsēnquán casestudyofknowledgemanagementimplementationonamedicalcenterintaiwan |
_version_ |
1718288253412442112 |