The Research of Self-Service Type KTV Industry Service Quality, Relationship Quality and Perceived Risk on the Customer Loyalty —A Case Study of Tainan City
碩士 === 長榮大學 === 經營管理研究所(在職專班) === 95 === With the economic development rise, service industry grows extremely fast and become more important day by day. By the reason, industry has also faced the formidable competitive pressure. Therefore, how to provid satisfied service quality for customers has al...
Main Authors: | Ming-Che Wu, 吳明哲 |
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Other Authors: | 曾信超 |
Format: | Others |
Language: | zh-TW |
Published: |
2007
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Online Access: | http://ndltd.ncl.edu.tw/handle/vz6g79 |
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