The Relationship among Customer Interaction, Service Quality, Trust and Customer Loyalty of Taiwan Food and Beverage Industry – Evidence Form International Tourist Hotel Restaurant in Central and Southern Areas
碩士 === 國立成功大學 === 高階管理碩士在職專班 === 95 === The purpose of the research is to explore the relationship among customer interaction, service quality, trust and customer loyalty of Taiwan food and beverage industry. Three hundred and eighteen effective surveys were received by customers of international to...
Main Authors: | Ze-xiong Wu, 吳則雄 |
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Other Authors: | Shuang-shi Juang |
Format: | Others |
Language: | zh-TW |
Published: |
2007
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Online Access: | http://ndltd.ncl.edu.tw/handle/42851841477734746926 |
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