A systematic approach for service quality innovation by TRIZ with a case study on E-commerce
博士 === 國立交通大學 === 工業工程與管理系所 === 95 === In recent years, TRIZ methodology with its unique thinking has proved to be a well-structured and innovative way of problem-solving in technical and non-technical areas. Up to the present time, the practice of generating new products or services has mostly depe...
Main Authors: | Chin-Sen Lin, 林敬森 |
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Other Authors: | Chao-Ton Su |
Format: | Others |
Language: | en_US |
Published: |
2006
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Online Access: | http://ndltd.ncl.edu.tw/handle/70274392187266555591 |
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