A Study on the Job Stress and Coping Strategy of the Elementary Schools Directors of General Affairs in Yilan county

• Main Authors: Hsin Yi Wang, 王信義
• Other Authors: 梁金盛
• Format: Others
• Language: zh-TW
• Published: 2007
• Online Access: http://ndltd.ncl.edu.tw/handle/90196537370573394605

碩士 === 國立花蓮教育大學 === 學校行政碩士學位班 === 95 === Abstract In this study, a total of 76 directors of the General Affairs Division of elementary schools in I-lan County were selected as research subjects. 76 questionnaires were distributed, and 76 effective copies were returned. The valid response rate was 100%. This study adopted questionnaire survey and interviews to achieve the research objectives. In the questionnaire survey, the self-redacted “Survey on the work pressure and coping strategies of directors of the General Affairs Division of elementary schools in I-lan County” was used. The collected data were analyzed with SPSS v12.0 by mean, standard deviation, t-test, one-way ANOVA, and Pearson product-moment correlation. This study expected to use the questionnaire survey as the primary source of data and case interview as the secondary source and use the qualitative analysis to derive more accurate research results. The major research findings were summarized as follows: 1. The overall work pressure felt by directors of the General Affairs Division was at the intermediate level. 2. Among the five perspectives of work pressure, “pressure from the superior” was the greatest, followed in order by “work load”, “professional knowledge”, “internal conflict”, and “interpersonal relationships”. 3. The overall coping strategies for work pressure adopted by directors of the General Affairs Division were at the intermediate level. 4. Among the strategies adopted by directors of the General Affairs Division to cope with work pressure, “rational thinking” was the most common strategy, followed in order by “emotional adjustment”, “seeking support”, “problem solving”, and "delay and evasion”. 5. A significant difference existed in the perspective of “work load”. The work load on male directors was significantly heavier than that on female ones. 6. A significant difference existed in the perspective of “professional knowledge”. Directors who graduated from universities or normal universities/colleges had significantly more work pressure than those who graduated from graduate schools (including 40-credit programs). 7. The feeling of directors of the General Affairs Division in elementary schools in I-lan County for work pressure was not affected by age, marital status, tenure as a director of the General Affairs Division, total service duration, and location of the school. 8. The application of strategies for coping with work pressure by directors of the General Affairs Division in I-lan County was not affected by gender, marital status, age, and tenure as a director. 9. A significant difference existed in the perspective of “delay and evasion”, where directors with a total service duration "under 10 years” and “between 11-20 years” significantly outnumbered those with a total service duration of “more than 21 service years” 10. A significant difference existed in the perspective of “delay and evasion” adopted by directors of the General Affairs Division. Directors who graduated from universities or normal universities/colleges presented significantly higher scores than those who graduated from "graduate schools (including 40-credit programs)”. 11. A significant difference existed in the perspective of “overall strategies”, where directors administering the school in a scale of “under 12 classes” presented significantly higher scores than those administering the scale of “between 13-24 classes”. 12. A significant difference existed in the sub-perspective of “emotional adjustment”, where directors of schools in “remote” areas had significantly higher scores than those in “general" areas. 13. Significant negative correlations existed between the perspective of “problem solving” and “interpersonal relationships” and “internal conflicts” of work pressure. 14. A significant positive correlation existed between the perspective of “delay and evasion” and “internal conflicts” of work pressure. 15. The interview results were generally consistent with the practical experiences of the participants and survey results. Finally, based on the research findings and conclusions, suggestions were proposed for education administrations, elementary school principals, directors of the General Affairs Division, and follow-up studies, respectively.