A Study of Customer’s Satisfaction on Service quality of Hotel SPA-- Taking Southern Taiwan as an Example

碩士 === 高雄餐旅學院 === 餐旅管理研究所 === 95 === The purpose of this research was to explore customer satisfaction at hotel Spa, and analyze differences in satisfaction of customers with various demographic backgrounds. Objects were chosen from customers living in the south of Taiwan and ever experiencing Spa i...

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Bibliographic Details
Main Authors: Tai-Ping Chen, 陳台屏
Other Authors: Chi-Yang Huang
Format: Others
Language:zh-TW
Published: 2007
Online Access:http://ndltd.ncl.edu.tw/handle/92064780566683378315