A Study of Customer’s Satisfaction on Service quality of Hotel SPA-- Taking Southern Taiwan as an Example
碩士 === 高雄餐旅學院 === 餐旅管理研究所 === 95 === The purpose of this research was to explore customer satisfaction at hotel Spa, and analyze differences in satisfaction of customers with various demographic backgrounds. Objects were chosen from customers living in the south of Taiwan and ever experiencing Spa i...
Main Authors: | Tai-Ping Chen, 陳台屏 |
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Other Authors: | Chi-Yang Huang |
Format: | Others |
Language: | zh-TW |
Published: |
2007
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Online Access: | http://ndltd.ncl.edu.tw/handle/92064780566683378315 |
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