| Summary: | 碩士 === 亞洲大學 === 經營管理學系碩士班 === 95 === The purpose of this study aims at understanding campus crisis management in universities and colleges of the central region(including an overview, cognition levels, organization operations, and difficulties of campus crisis management, as well as forming factors and development tendencies of campus critical incidents). Due to the research purposes mentioned above, we adopted the research method of questionnaire survey and devised “Campus Crisis Management Questionnaire in the Central Region” as a research tool. Opinions are collected from 264 senior executives, junior executives, faculty, and staff of 24 universities and colleges in the central region. This study adopted statistics methods like frequency distribution, percentage and t-test, single factor variation analysis (One-way ANOVA ) to analyze and process data. Based on literature review and results as well as findings of questionnaire survey, we obtain the following conclusions:
1. Universities and colleges in the central region have reached a high cognition level of campus crisis management. The majority of the schools recognized the importance of campus crisis management. Besides, campus crisis management is considered the most important among all current operations on campus.
2. Campus crisis management of universities and colleges in the central region is generally in accord with the requirement of regulations with respect to its organization operations. This study found that 67% of universities and colleges in the central region devised campus crisis (or emergency incidents) management projects or manuals. However, nearly 50% of the school personnel do not know who are in their campus crisis management team.
3. This study found that nearly 20% of universities and colleges in the central region had campus critical incidents before. The main reason is that those schools have not set up mechanisms of crisis management. More than 80% of universities and colleges in the central region have set up mechanisms of campus crisis management. Nearly 50% of schools had campus critical incidents because the relevant personnel were not familiar with administrative regulations.
4. More than 37% of universities and colleges in the central region are troubled by relevant personnel’s lack of crisis awareness and alertness. More than 60% of universities and colleges in the central region are frequently troubled by not being able to regularly hold crisis management symposia and training programs.
5. There is little gender difference with respect to campus crisis management personnel of universities and colleges in the central region. However, the male has higher cognition levels than the female. Those having master’s or higher degrees show higher cognition levels than those having bachelor and associate degrees (including degrees lower than associate degree). Those having “6-10 years of work experience” show the highest cognition level of campus crisis management in the central region. With respect to “school types”, “private universities” show higher cognition levels than “national universities of technology”, “national universities”, “private colleges of technology”, “private universities of technology”, and “national colleges of technology”. Based on the conclusion of this study, suggestions are provided for education administrators, schools, and researchers. The suggestions can serve as reference to the promotion of campus crisis management.
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