A Case Study on Motivation and Behavior of Knowledge Sharing at the Comptrollers Serving in Government

• Main Authors: Wen-Chieh Chiang, 蔣 文 傑
• Other Authors: 李弘暉
• Format: Others
• Language: zh-TW
• Online Access: http://ndltd.ncl.edu.tw/handle/40155265571262200136

碩士 === 元智大學 === 管理碩士在職專班 === 95 === In recent years, since there is forming a trend of ‘Information Management’, our government also experiences the impact of ' knowledge economy '. With the growing of management science, the government is devoted to guiding ' Information Management ' into the operation system of the state bureaucracy. The personnel at all levels of government bodies are carrying out the business, not only considering one's own focal point of work and expectancy effect, but also shall follow the principle of ' To administer the government business according to law, and spending money in accordance with the law '. In fact, they are usually unable to master the professional knowledge of accounting. So, how to share and promote the professional knowledge of the comptrollers is the linchpin to accelerate the government's administrative efficiency. This Research in terms of E R G demand theory, probes into knowledge share influence factor and relation of behavior serving in government, and regarding the comptrollers as the studying parent. It grants 110 questionnaires altogether, and the effective questionnaire counts 104, adopting the statistical methods of Factors Analysis, Reliability Analysis, Product-moment Correlation and Regression Analysis. After carrying on analysis, the conclusion is as follows: 1. The government's comptrollers take the motivation of Knowledge sharing under the demand of knowledge growing up, it shows medium positive correlation while showing apparent influence. 2. The government's comptrollers take the motivation of Knowledge sharing under the interrelation demand, it shows medium positive correlation while showing apparent influence. 3. The government's comptrollers take the behaviors of Knowledge sharing under the mechanism of sharing formal knowledge, it shows medium positive correlation while showing apparent influence. 4. The government's comptrollers take the behaviors of Knowledge sharing under the mechanism of sharing non-formal knowledge, it shows medium positive correlation while showing apparent influence. This research puts the results of document studying and marshaling, not only sums up but also proposes sharing the the seven-step procedures for Knowledge Sharing. It can offer every analytic accounting department of the government to consult and use, prove as follows: 1. From the view of organization demand, choose the kinds range of Knowledge Sharing. 2. Make the organization members totally understand on sharing activity and courses of Knowledge Sharing. 3. Consider many kinds of demands within member's hearts, excite their motivation of Knowledge Sharing. 4. Use suitable tools and technology, build and construct the perfect mechanism of Knowledge Sharing. 5. Standardize the behavior of Knowledge Sharing at organization members, the time of Knowledge Sharing and apply able resource. 6. Check regularly that the obstacle of knowledge sharing. 7. Assess knowledge and share the behavior regularly, and take the incentive measure properly