A Study of the basic level police officers'' Organizational commitment, Job stress and Job performance - The Case of Kaohsiung City Government Police Bureau

• Main Authors: Chih-kun Wang, 汪志坤
• Other Authors: none
• Format: Others
• Language: zh-TW
• Published: 2008
• Online Access: http://ndltd.ncl.edu.tw/handle/97521995649692833002

碩士 === 國立中正大學 === 犯罪防治所 === 96 === This study is aimed at conferring the relationship between organizational commitment, job stress, and job performance. With the methodology of questionnaire survey, and took basic level police officers of external sub-units of Kaohsiung City Government Police Bureau as research subjects. In the research 700 questionnaires were distributed and 651 of those were effective. Its obtained data was then analyzed by Reliability Analsis, Descriptive Statistics, Independent Samples T-Test, One-way ANOVA, Pearson product-moment correlation, and stepwise multiple regression approach; its main findings are as below: 1. The mean value of all dimensions in organizational commitment is higher. Especially mean value of the organizational identification is higher than other dimensions. It indicates the basic level policemen can recognize the organization goal and the value of police work. Its influence level of order is organizational identification, willingness to make efforts, and inclination to keep the job. 2. The mean value of all dimensions in job stress is higher. Especially mean value of the workload is higher than other dimensions. It indicates the main stressor of the basic level policemen is workload. Its influence level of order is workload, role stress, and organizational structures and climate. 3. The mean value of all dimensions in job performance is higher. Especially mean value of the workload is higher than other dimensions. It indicates that the basic level policemen highly value the police discipline and reputation. They are glad to cooperate in finishing the task together and continuously professional learning. Its influence level of order is workload, role stress, and organizational structures and climate. 4. Organizational commitment and job stress have positive effect on job performance. It indicates that organizational commitment and job stress are the main factors affecting job performance. According to the results and findings of the research, correlative and concrete suggestion and methods are provided for police organization. 1.Directors should pay more concerns about quality of live and workfare to basic level police officers. 2.The workload of basic level police officers should be reduced reasonably. 3.To foster quality police officers through educational training and continuation of experience. 4.To strengthen organizational commitment of police officers, reduce and manage stress at work of police officers, and achieve best performance in job.