A Study of Service Quality of Taiwan High Speed Rail and its HsinChu Station Transfer Services
碩士 === 中華大學 === 運輸科技與物流管理學系(所) === 96 === The business model of Taiwan High Speed Rail Corp.(THSRC) have become mature, and it is a good timing to survey their service quality now. According to the past literatures, this study explored four dimensions, namely "tangible service equipment",...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/48320315139514160431 |