The Importance Analysis of Evaluating Factors in Regulations for the Management of Home Stay Facilities and Discussion over Future Trend of Home Stay Development

• Main Author: 李祥萍
• Other Authors: 陳淑莉
• Format: Others
• Language: zh-TW
• Published: 2008
• Online Access: http://ndltd.ncl.edu.tw/handle/27905474275524335409

碩士 === 中華大學 === 經營管理研究所 === 96 === As the rapid development of Home Stay in Taiwan and the implementation of related regulations and administration system, pressure of competition falls on the practitioners of Home Stay and causes operating difficulties and the situation of uneven Home Stay quality. It has been for six years since the first launching of “Regulations for the Management of Home Stay Facilities” by Tourism Bureau in 2001. According to the Tourism Bureau, in May 2008, there are 2,943 legally registered and illegal B&Bs in total, and it presents a trend of rapid growth in terms of historical statistics, which forms disturbances and problems in the practice of “Regulations for the Management of Home Stay Facilities”, and is expected to clarify and discuss. This research adopts Delphi Method to discuss the importance of evaluating factors in Regulations for the Management of Home Stay Facilities through professional viewpoints from three major fields. Through realizing the problem confronted in the current state of the Management of Home Stay and regulation, this research discusses the fitness of Regulations for the Management of Home Stay Facilities, and comes up with the five major dimensions for the future development of B&B through relevant literature review, to analyze the problems and future trends of B&B for the practitioners. According to the research results, the most important dimension perceived by the professionals is “Fire Control Facility”, in which the “Emergency Illumination”, “More than Three Fire Extinguishers in each Level” and “Home-base Fire Alarm” are the most significant three evaluating factors. Since most practitioners fail to observe the standards of construction, fire control, hygiene and facility management, it is recommended to set up fire safety courses for the practitioners and aggressively implement relevant punishment according to the regulations above, to protect the safety of consumers. The secondary important dimension perceived by the professionals is “operating scale”, in which the “Restriction to repetitive application for the same base”, “limitation to the number of rooms in common B&Bs” and “limitation to the floor area of room in common B&Bs” are the most significant three evaluating factors. The professionals suggests that when the government authority should rigorously check whether the B&B applied is registered under the same base or same operating entity with other constructions or facilities, to prevent from the operation enlargement in the future. At last, the third important dimension is “Registration and Shutting-Down Application”, in which the most significant three evaluating factors are “provision of certificated document of land”, “provision of copies of insurance contract defining responsibility” and “provision of certificated document of construction.” Therefore the buildings for B&B are restricted to usage of other purpose, in order to reduce the rule violations, a specific registration mechanism and inspection should be established upon monitoring legal and illegal B&Bs. This research focuses on the sustainable operation of B&Bs in the future. According to the research results, an entrance website for the legal B&Bs and national B&B association should be established, to assure the safety of accommodation for consumers. As the training and courses of labor or language, the government or local B&B related authorities may aggressively take charge of it, in order to enhance the professional knowledge and skill of the practitioners, and thus accelerate the local tourism development. Finally, yet importantly, for the establishment of registering and evaluating mechanism of superior B&B, it is recommended to be done by cooperation between related government entity and professionals, the pricing policy should not be based on the level of B&B but the market mechanism. The regular inspection may assure quality maintenance, and elevate the quality and competitive advantage of B&Bs in Taiwan. This research recommended the developing direction should be based on service with support from facilities, to create industrial value for acceleration of local tourism, and upgrade the international tourism image. Comprehensively, the research results suggest that the Regulations for the Management of Home Stay Facilities failed to deal with the current development and now state of B&B, the government should refine the regulations to deal with the controversies, to meet the demand of B&Bs. The results of this research provides referable details for related authorities and B&B practitioners, and thus elevates the operating and managing quality for the sustainable operation for the future. Keywords：B&B, Regulations for the Management of Home Stay Facilities, Delphi-Method, Trend of Future Development