| Summary: | 碩士 === 中國醫藥大學 === 醫務管理學研究所 === 96 === Objectives: The hospital housekeepers have almost the same chance of facing biological hazards as hospital staffs do. Therefore, one of the priorities of hospital management is to reduce the housekeepers’ chance of exposing to occupational injures. This study, which is driven by the concerns of workers’ sanitation and safety, is to explore the occupational injuries and the usage of the protectors in hospitals; it could also be a reference to improve the sanitation and safety by any interested medical institutions.
Methods: The study subjects, which were surveyed by structural questionnaire, are outsourcing housekeepers stationing at hospitals. Of 850 copies of questionnaires, 711 copies, or 84%, are collected. Of which collected, 697 copies are valid. This study is to analyze the hospital housekeeper’s perception, reliability and utilization of protectors for occupational injuries and its associated factors by descriptive statistics, chi-square, and multiple regression analysis.
Results: The study discovers that 45.12% of the housekeepers have body ache, 15.6% have skin problem, 14.4% have itchy or painful eyes and 7.27% have hearing problem. “Shoulder” (43.51%) is the most popular illness in body ache; however, “lower-back and waist pain” are key factors affecting job quality. “Cleansers or disinfectants” (22.16%) are the main contributors to injury and uncomfortableness. In the aspect of perception, experience, educational training, working environments and self-awareness health condition are noticeably showing the positive influence. In the aspect of reliability, acknowledging, body ache experience and self-awareness health condition can promote reliability. In the aspect of utilization rate, age, self-awareness health condition and educational training can promote the utilization rate, which, on the other hand, is affected by reliability.
Conclusions and Suggestions: The study reveals that the majority of hospital housekeepers are elder or female. The employee turnover and occupational injury rate are significant. The housekeepers aggressively participated in educational training, and well acknowledged to perception, reliability and utilization of protectors for occupational injuries. Perception has significant influence on reliability, which could affect utilization.
Here are several suggestions:
1.Enhance the employees’ health management program.
2.Decrease the turnover rate of employees.
3.Strengthen educational training and establish standard operation procedures.
4.Offer standard protectors for free, as well as use appropriate hand tools for safety.
5.Encourage report of any irregular incident, as well as discover and make improvement.
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