Recognizing Low/High Anger in Speech for Call Centers
碩士 === 朝陽科技大學 === 資訊管理系碩士班 === 96 === Automatic multi-level anger recognition in speech is an important factor to enhance user satisfaction for call centers. In this research, three emotional states, namely, neutral, low anger, and high anger of acted corpora with telephone quality are specified for...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2008
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/40797445176744020222 |