| Summary: | 碩士 === 輔仁大學 === 社會工作學系 === 96 === The research hopes to understand from the battered wives’ viewpoints on the purpose, experience and feelings of their asking for help from the formal social systems and the kind of assistance they get from the formal social support systems. The research subjects are the battered wives’in the cases opened by the Center of Domestic Violence, ○○ Country and ○○Foundation. We adopt the qualitative research and make use of purposive sampling methods to select eight battered wives who have been suffered marital violence and experienced asking for help from police agency, medical treatment, social affairs department and judicature four systems in the past one year. The results of the research are as follows:
1. Help-seeking Behavior
The interviewed battered wives asked for outside help mainly through the messages offered by their relatives and friends, TV commercials, newspaper and magazines and welfare groups. When they think that their marital violence is caused by the outside factors or they can’t solve the problems caused by violence, they will turn to police , medical treatment, departments of social affairs and judicial system for help. When they are asking for help, the interviewees will show positvie moods if they realize that the helpers really care about them. In that way, they are willing to accept the assistance and will turn again to the helpers for help. If they feel their self-dignity is hurt or devalued, then they won’t.
2. Help-seeking Experience
The interviewees have both the positive and negative experience and feelings. The eight help-seeking interviewees have the positive feelings toward social agency. Only one of the interviewees complained about the life in the shelter being restricted and the working staff couldn’t have the same empathy.
3. Assistace offered by Formal Social Support System
All the four formal social support systems can offer the battered wives three kinds of helps such as mood, materials and messages. The social agency offer more support on mood and messages than those of the other organizations. Medical doctors and judges offer less support on mood. All systems provide with the support of materials.
According to the findings and the limitations of this research, the author provide some suggestions respectively directing to police, medical, social affairs and judicial systems and the future researches as follows:
1. All the policemen should know the procedure of marital violence and their duties. They must accurately execute public authority, enhance management and provide incentive and punishment system. They should provide the battered women with safe and comfortable place to take down in writing. When they provide assistance, their attitudes should be gentle and impartial. In addition, they should avoid the ideas of patriarchy to deal with women.
2. Medical staff should enhance the sensibility of marital violence and distinguish the marital violence initiatively. They should give more care and patience for the help-seeking women and should report to the police as soon as possible. The social workers system should be set up inside the hospitals, and then they can provide the immediate help and make the women know their own rights. Besides, they should set up good medical service system network to increase the interactions with the other prevention and cure webs.
3. Help every organization provide effective service for the battered women through enhancing professional social service, increasing related resources of marital violence, summoning connection meetings regularly, coordinating the cooperation among systems and cementing the protection web of marital violence.
4. They should put emphasis on the problems of women’s safety. The stnadpoint of judge should be impartial， with kind attitude, being considerate about the difficulties of presenting the evidence of the battered women and protect their rights. With regard to the marital violence, they should set up the standard procedure and try to unify the ways of investigation and let the battered women know exactly what evidence they should present to prove.
5. Following are some suggestion for future researches: To explore and to compare the present and the past help-seeking experience and probe into the influence toward women’s help-seeking behavior.
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