| Summary: | 碩士 === 銘傳大學 === 社會科學院國家發展與兩岸關係碩士在職專班 === 96 === The cause of stress is omnipresent in the modern society. Various kinds of stress are experienced by people of different backgrounds and personality traits. An appropriate amount of stress pushes the individual to do its best and improve its work efficiency; however, too much of it would damage its health, lead to job dissatisfaction and thus compromise an organization’s operation. Although the research on work stress has become an important subject in contemporary social studies, the effect of work stress on basic-level personnel in local governments has been ignored since they are usually considered to be a stress-free work group. Kinmen is an off-shore island full of recreational values, and the question of how much stress is experienced by the basic-level procurement personnel in Kinmen government certainly deserves to be studied.
Utilizing the method of questionnaire survey, this study targets Kinmen government’s basic-level procurement personnel as subject, and attempts to understand the source of the stress they experience, the different stress responses due to personal trait differences, and the different stress-relief measures utilized by different procurement personnel. The questionnaire was then compared, interpreted, discussed, and analyzed.
The findings suggest that all of the research subjects are of Type-A personality, and Type-A procurement personnel sense work stress more readily. In terms of the variable of “personal background,” those who are males, aged 31-40, single, college educated or above, not in a managerial position, have worked for 3 years or more, have licenses or certificates, have religious beliefs, and have been reported to the authority by informers experience more stress. As for the four aspects of work stress, the one that applies the most stress on procurement personnel is “melancholy,” followed by “anxiety,” “dissatisfaction” and “fatigue.” The most common recreational activity taken for stress-relief is leisure activities, followed by social activities.
Lastly, suggestions derived from study results are presented in hopes of providing references to policy making institutes to help them improve their procurement regulations or policies in order to reduce stress for their workers and assist procurement personnel with the undertaking of their tasks, resulting in better morale and work atmosphere. This study also serves as a reference for future relevant researchers.
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