A Scale Development of Salespeople Helping Behavior—A Case of the Life Insurance Industry

碩士 === 國立交通大學 === 管理科學系所 === 96 === During the interaction between salespeople and customers, salespeople will provide extra-role assistances for their customers regardless of reciprocation. The higher the degree of interaction is, the higher the frequency of extra-role assistance that sales...

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Bibliographic Details
Main Authors: Ia-Jiun Jang, 張雅君
Other Authors: Chia-Chi Chang
Format: Others
Language:en_US
Published: 2008
Online Access:http://ndltd.ncl.edu.tw/handle/76701843258240107660