| Summary: | 碩士 === 國立屏東科技大學 === 高階經營管理碩士在職專班(EMBA) === 96 === The financial system become much more competitive than before , employees face a variety of new changes. The leaders how to use the leadership to the staff of the companies have a higher recognition will be a worth pondering problem.
This study aimed to investigate the responsibility of the leaders taken by the leaderships, how to influence the organizational citizenship behaviors (OCB). Mediation role of psychological empowerment between transactional leadership , transformational leadership and OCB. Moderating role of self-efficacy between transactional leadership, transformational leadership and psychological empowerment. Data were collected from a matched sample of 308 a domestic banking personnel and their supervisors. The data collected and to SPSS analysis, descriptive statistics and related analysis, the difference analysis, regression analysis, and then discuss the results.
Findings：
Analyses provide strong support for transactional leadership, transformational leadership to psychological empowerment and self- efficacy. And self-efficacy to psychological empowerment is strong supported.
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