A study of information backup system on enterprise's business continuity-Financial industry as an example

• Main Authors: Lin,Hung Chun, 林鴻鈞
• Other Authors: Liang, Shih-An
• Format: Others
• Language: zh-TW
• Online Access: http://ndltd.ncl.edu.tw/handle/03953019635554582346

碩士 === 國立臺北大學 === 企業管理學系碩士在職專班 === 96 === Disasters always hit us under unanticipated circumstances. At such arduous times, an enterprise’s economical loss can be minimized by reducing the odds of operation discontinuity and hence sustaining its competitive power. Consequently, a unidimensional disaster recovery plan is inefficacious in coping with the needs of the enterprise. Regardless of the nature of the industry, its geographical location or its size, any enterprise would require their own customized business operations continuity plan which provides structures and methodology in correspondence with their characteristics and operation scale. This research is performed by means of a case interview. Through the integration of theory and practice, this research aims to develop an applicable conclusion which serves as a source of reference and appraisal for the companies that have implemented or wish to implement a business operations continuity information backup system. From this research, we collated the following conclusions after meticulous evaluation and analysis of the key factors of an information backup system: 1. The crucial factors of relevant references we reviewed are (1)Total Cost of Ownership (2) System Reliability (3) System Stability (4) Support Ability from Vender (5)System Efficiency (6)System Functionality (7)System Flexibility (8) Technical Personnels’ skills in system maintenance From substantiation of case studies, we gathered that there is no synonymous agreement on the sequential importance of each key factor for the relevant case companies. 2. Interviews and appraisals of case study companies inferred that the following factors are of greatest significance (in descending order): (1) Total Cost of Ownership (2) System Reliability (3) System Stability (4) Support Ability from Vender 3. For analysis, we classified the case study companies into three categories, namely : governmental management organizations, large-scale banks and regular banks. We ascertained that categorical differences and the scale of the enterprise play pivotal roles in influencing the sequential importance of key factors for an information backup system. Governmental management organizations prioritize on the Support Ability from Vender; Large-scale banks prioritize on the System Reliability; Regular banks prioritize the Total Cost of Ownership. Nevertheless these three prioritized factors are congruent with the key factors of greatest importance discussed in Point 2: (1) Total Cost of Ownership, (2) System Reliability ,(3)System Stability (4) Support Ability from Vender. Regardless of the variance in sequential importance, all the companies agree upon these four factors as vital considerations when choosing the enterprise’s business continuity backup system.