The Relation of Doctor Communication Style and Patient Communication Satisfaction

• Main Authors: Chin-Yuan Lin, 林金苑
• Other Authors: An-Tien Hsieh
• Format: Others
• Language: zh-TW
• Published: 2008
• Online Access: http://ndltd.ncl.edu.tw/handle/60142645626557592045

碩士 === 中國文化大學 === 國際企業管理研究所 === 96 === Due to the practice of Public Health Insurance, the relationship between doctors and patient have been changed. It is also assert the importance about patient commu-nication satisfaction in the practical or in the academical. The purpose of this dissertation intends to understand the demand of patient on doctor’s communication style, patient trust and patient communication satisfaction. We use SPRS (Stratified Proportional Random Sampling) and questionnaire sur-vey to collect some information about the research. These data was analyzed by theoretical models and statistical techniques. The findings of the study shows that the variable “patient trust” can be divided into “relation-based” and “contract-based” trust. Besides, the results also shows that there is the connection between patient vital statistics and main variables. The evidences of this article studies that patient have good communication satisfactions through doctor’s caring and positive talk. Finally, according to these results, we advance some suggestion in chapter 5.