| Summary: | 碩士 === 樹德科技大學 === 資訊管理研究所 === 96 === Knowledge assets and organizational capabilities are core competences of firms to gain sustained competitive advantage while these resources are rare, valuable, inimitable, and non-substitutable among competitors based on the resource-based view of the firm (RBVF). In the past decade, researchers have taken knowledge resources as the most important drivers for firms to foster organizational capabilities and thereby improve firm performance. Prior researches concerning knowledge resources and firm performance usually focused on the introduction of the knowledge management (KM) and knowledge sharing among individuals and organizational units. However, the pathway from KM to firm performance has not been clearly verified. The research results have been mixed for inconsistence. This phenomenon may due to knowledge resources have no direct impact on firm performance but extending their influence through intermediate web. It is more likely that the value of knowledge management is generated through the growth of knowledge resources, the enhancement of organizational capabilities, and finally the improvement of firm performance. Therefore, this study intended to explore the cause-and-effect patterns from knowledge assets, organizational capabilities to firm performance. Based on the grounded theory, the proposed framework will be further verified through in-depth interviews with the top-manager of companies. The findings are expected to strengthen the understanding of KM investments portfolio and its impact on firm performance for both practitioners and academicians.
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