| Summary: | 碩士 === 國立臺北科技大學 === 環境工程與管理研究所 === 96 === Inefficient chemical usage during the process of product manufacturing will raise the cost and harm the value chain, generate wastes and damage the environment. Chemical management services (CMS), a popular and long been adopted in Western countries, is a new business model derived from the product service systems (PSS). CMS is a longtime partnership between suppliers and customers for providing chemical management service rather than just selling chemicals. By applying this model, the usage of chemicals can be reduced, costs can be saved, and environmental impact can be minimized; customers can enjoy better chemical provision services, and suppliers can increase the added value of their products and ensure a long term competitive advantage to create a win-win-win situation. CMS has been extensively applied among industries within USA and European countries. However, it has never been heard in Taiwan. Hence, the purpose of this study is to investigate the awareness of Taiwanese chemical companies on implementing PSS (with emphasis on CMS). An extensive literature review on CMS has been conducted and a questionnaire was developed based on experts’ opinion and mailed to the companies who have adopted CMS in Taiwan. Four in-depth interviews with personnel of 4 CMS companies were also conducted to get a better understanding the current status of CMS in Taiwan to help in evaluateing the feasibility and strategies on implementing CMS in Taiwan.
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