| Summary: | 碩士 === 元智大學 === 資訊管理學系 === 96 === The fast development and deployment of Internet does not only eliminate the limitation of space and time but also triggers invention of new technologies. The new telecom revolution has been brought by VoIP (Voice over Internet Protocol) from its advantage of combining voice, video and multi-media at an affordable price. This research uses case study and data collecting methods. By deploying SWOT analysis focusing on telecom and ISP (Internet Service Provider) as well as study the affection and impact of VoIP to the mentioned industries. The research concludes the possible competition and strategy in the future Telecom/Internet market of VoIP.
The conclusions of this research are as follow:
1. Although Internet phone occupies a certain level of market share in telecom industry but it is not the main trend yet.
2. Providing service combining data, voice and video will be the market demand and trend. Thus, service providers are suggested to form strategically allies to establish brand image, reduce cost and devote resources aggressively on developing broadband structures in order to compete with other service providers.
3. For better telecom development and to gain maximum performance, future internet phones should be consolidated onto a single platform or protocol.
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