An extension of technology acceptance model with social exchange theory to explore vendor-managed inventory system adoptions in hospitals

• Main Authors: Chin-chieh Chang, 張智傑
• Other Authors: Ing-long Wu
• Format: Others
• Language: zh-TW
• Published: 2009
• Online Access: http://ndltd.ncl.edu.tw/handle/78703802602432370284

碩士 === 國立中正大學 === 資訊管理所暨醫療資訊管理所 === 97 === Hospital is a non-profit-oriented business. Recently, a number of medical policies have been implemented. Therefore, each hospital must to control their cost. In recent years, VMI (Vendor-Managed Inventory) system has been constantly discussed. VMI system can reduce the occurrence of bullwhip effect through information sharing, and it also can reduce the inventory cost. Therefore, this study combines technology acceptance model with social exchange theory to explore VMI system adoptions in hospital. In this study, a total of 86 valid questionnaires have received. Questionnaire data analysis shows that. In acceptance of technology part, PU (perceived to use) and EOU (ease to use) would affect using VMI system’s attitude, and also in using VMI system. In social exchange theory, our study use trust, reputation, and commitment as our measure dimensions of this section. Only commitment has positive results. The results show that hospitals are willing to share their inventory information with suppliers those with commitment relation, also VMI systems can really reduce inventory levels and affect hospital to manage inventory more efficiency.