The Investigation of Relationship between Technical Service Quality & Customers’ Satisfaction of Technical Servicing Field Using PZB Model－ A Case Study of Hi-Tech Manufacturing Companies
碩士 === 大葉大學 === 工業工程與科技管理學系碩士在職專班 === 97 === As the competition began to intensify in the economy of our country, the technology became increasingly more complex and intricate. In this competitive market, the ability to deliver a high service quality became important and necessary. Therefore, it is...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/78653804658916654068 |