Effects of perceived justice of FFP on traveler's satisfaction and Loyalty: Case of Taiwan airlines
碩士 === 開南大學 === 物流與航運管理學系 === 97 === Recently, with the great competition, the domestic industry airlines have been focusing on developing the relationship with their customers, so that meeting the requirements and enhancing customers’ loyalty have become the very essential concern for all airlines...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/76776839539359043350 |