The Relationship of Perceived Organization Support, Problem Solving Skill﹐and Career Satisfaction: Coping Strategy as Mediating Variable

• Main Authors: Tien-Te Chang, 張天德
• Other Authors: Jie-Tsuen Huang
• Format: Others
• Language: zh-TW
• Published: 2009
• Online Access: http://ndltd.ncl.edu.tw/handle/30912042546465574542

碩士 === 國立高雄應用科技大學 === 人力資源發展系 === 97 === Pursuing success and satisfaction are the most important goals of employees’ career. During the period of economic recession, how to increase employees’ performance, profit, and career satisfaction becomes a critical issue of corporations. While facing workplace problems in career development, if employees would adopt constructive coping strategy, it will help increase their career satisfaction. Nevertheless, that, employees perceiving organizational support to display problem solving ability and apply coping strategy to improve their career satisfaction, becomes a challenge to employees and corporations. Therefore, this study, based on the incumbent employees, explores the relationship among employees’ perceived organizational support, problem solving skill, coping strategy and career satisfaction. This study collected data from employees of public and private sectors in Taiwan. Distributed 903 surveys in total and 824 were returned, for a response rate of 91%. Via statistical analyses, the findings are: perceived organizational support has significant and positive influence on career satisfaction; perceived organizational support has significant and positive influence on active coping strategy; problem solving skill has significant and positive influence on career satisfaction; problem solving skill has significant and positive influence on coping strategy; coping strategy has significant and positive influence on career satisfaction; coping strategy has mediating effect on the relationship between perceived organizational support and career satisfaction; coping strategy has mediating effect on the relationship between problem solving skill and career satisfaction. The scores of perceived organizational support, problem solving skill, coping strategy, and career satisfaction differentiate significantly in employees’ gender, age, marital status, education, tenure positions and type of organization.