The Research of Customer- centric Web-based Information System Implementation Methodology

• Main Authors: Chang, Hui-Chuan, 張惠娟
• Other Authors: Yang, Chyan
• Format: Others
• Language: zh-TW
• Published: 2009
• Online Access: http://ndltd.ncl.edu.tw/handle/83358513365995645908

碩士 === 國立交通大學 === 管理學院碩士在職專班資訊管理組 === 97 === As networking technology becomes more developed, the structure of information systems evolves from the stand-alone computers, client-server architecture to the current network-based infrastructure. Development team members also transits from all-similar engineers to a combination of multi-professional programmers, visual designers, web designers, and project managers. With richer and easily accessible information and knowledge, customers have higher expectations on the compliance of requirements for information systems. In this research, the implementation methodology of web-based information system is analyzed and discussed in depth. While implementing information systems, the case-study company (I-company) takes into account the customer’s organization management, operating environment, stakeholder needs, user experience, and the after-sale maintenance. The experience of I-company is verified, and the results show the methodology from this research not only meets the basic requirements of cost, time and quality, but also allows customers to appreciate the enhanced product value.