Case Study on the Misfit between the Enterprises and Enterprise Resource Planning (ERP) Systems

• Main Authors: Junyi Wu, 吳君怡
• Other Authors: Huey-Wen Chou
• Format: Others
• Language: zh-TW
• Published: 2009
• Online Access: http://ndltd.ncl.edu.tw/handle/49019898645602321867

碩士 === 國立中央大學 === 資訊管理研究所 === 97 === Enterprise Resource Planning (ERP) systems can implement by two schemes. One is totally customizing ERP systems to fit the enterprise needs. The other is adopting ERP packages, which are separated design and implementation phases, to supply the diverse enterprises with a generic solution. ERP packages bring economy benefit, but the misfit between the enterprises and ERP packages may be worse and enlarge the project failure risk. The economy, society, and culture bring Asia enterprises unique competency against the West. Compared with the ERP package vendors abroad, the local ERP providers ought to realize the precise demand of Taiwan enterprises. This study attempts to identify the misfit between the Taiwan enterprises and ERP systems which implement by different schemes. By means of case study, this study discusses ten companies with the seven misfit items which is promoted by Soh et al. (2000). The research finds that the fit competency of the foreign ERP packages does not differ from the local ERP packages, so the Taiwan enterprises can adopt foreign ERP packages to fit the organization demand. This research also indicates that the fit would be influenced by the selection of program, so project estimating and selecting phase is the first issue when enterprises implement the fittest ERP.