| Summary: | 碩士 === 高雄師範大學 === 人力與知識管理研究所 === 97 === Over the past years, the results of the research indicate that the importance of the tangible assets decline, and rely on knowledge and Intellectual capital gradually. Knowledge management is an important tactic for enterprise's competition, and the organization can create knowledge and accumulate intangible intellectual capital. This study used questionnaires to clean out scholars’ definition on knowledge creation and intellectual capital of the bank. I try to find out the relationship between knowledge creation and intellectual capital and the relationship among the key elements in the intellectual capital. Finally, I propose the suggestion to offer the bank for managerial reference.
The results of the research indicate that knowledge creation has significant influence on human capital. In three sources of knowledge creation, cognitivists has the greatest influence, secondly is connectivists, and autopoetics has the minimum influence. In addition, the results of the research also indicate that the human capital has significant influence on structural capital and customer capital. The relationship capital has significant influence on the structural capital.
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