博物館之服務品質、遊客滿意度、忠誠度之影響研究－以國立海洋生物博物館為例
碩士 === 國立高雄師範大學 === 人力與知識管理研究所 === 97 === Improving service quality so that the service providers can satisfy the service receivers by offering what they need and in return they will be able to increase the loyalty of their service users in reward, which will result in enhancing the competitiveness...
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| Format: | Others |
| Language: | zh-TW |
| Online Access: | http://ndltd.ncl.edu.tw/handle/36sgz3 |