| Summary: | 碩士 === 國立中山大學 === 人力資源管理研究所 === 97 === Since global economy is getting worse for two years, the banking industry is much worse than any other industry especially. Human capital becomes the strength of companies for surviving. In addition, it is a challenge for companies to train and retain the talents depending upon limited resources and fund. However, it is a critical issue to evaluate whether training programs work and raise the organization performance. Therefore, we are going to discuss if the performance of supervisor is improved after the supervisors took the training programs of management competency.
This research method is based on questionnaires. According to the result, trainees satisfied with the settlement of courses. Moreover, direct managers are satisfied with the improvement of performance of those supervisors who took the training courses. Within the dimensions, we found that the performance of communication improved the most. Supervisors play an intermediate role to facilitate the performance of corporations. The improvement of communication can help the performance of supervisors. Additionally, the ability of communication is an important trait for supervisors to get promoted.
The research result follows the research hypothesis. The results show that the satisfaction of training course settlement has obvious positive influence on effectiveness of management competency. The Gamma is .33(P<.05). The results show that it is effective for companies raise management abilities of employees by spending time and money in training programs.
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