A Study of the Relationship between Elementary School Service Workers’ Organizational Citizenship Behavior and Job Performance

• Main Authors: Lin-yuh shanger, 林裕祥
• Other Authors: none
• Format: Others
• Language: zh-TW
• Online Access: http://ndltd.ncl.edu.tw/handle/92312543544926233078

碩士 === 國立臺南大學 === 教育經營與管理研究所碩士班 === 97 === The purposes of this study are hopefully to understand the organizational citizenship behavior and job performance of elementary school service workers, the relationship between the organizational citizenship behavior and job performance, and the predictability of organizational citizenship behavior toward job performance. Questionnaire survey of 517 elementary school person of charge in counties/cities of Tainan was chosen by stratified random sampling method. The extents to which principals appeared on five organizational citizenship behavior and job performance dimensions were above the average and interpersonal harmony and help odd jobs was the highest one in the response of organizational citizenship behavior and job performance respectively. Post, gender, age, educational background, service seniority, school size, and location of service were the demographic variables which influenced the differences of response on the organizational citizenship behavior and job performance. There was significant correlation between organizational citizenship behavior and job performance in which the protecting school resources had the best predictability toward to job performance. Suggestions are put forth to be the reference points for educational administrators, elementary school person of charge, school service workers and researches.