A Study on Implementation Effects of the E-learning Quality Assurance from Learners' Perspectives

• Main Authors: Chiang, Chia-Yu, 蔣佳諭
• Other Authors: Chen, Chao-Chen
• Format: Others
• Language: zh-TW
• Published: 2009
• Online Access: http://ndltd.ncl.edu.tw/handle/xet2g5

碩士 === 國立臺灣師範大學 === 圖書資訊學研究所 === 97 === E-learning is popularized and has becoming one of the important study modes in present day, yet the educational quality control still remained to be the main issue concerned by related academics. The aim of the quality assurance and indicators conducted by Ministry of Education is to insure quality online education for learners with expectable positive learning effect. The role involved in e-learning activities with keenest experiences should be the learners. Therefore, the purposes of the study is to investigate how e-learning executive master’s program affected by the implementation of e-learning quality assurance from learners’ viewpoint, and to provide the modifications for the quality assurance and the institutes services by discovering learners’ potential needs. To reach the purposes, questionnaires and individual interviews are put into practice. Learners’ comments to the quality assurance, institution services and their learning behaviors are revealed by statistical analysis and data processing. The results show that learners’ motivation is mainly degree-oriented. The main instructional tool is online learning system, with the using of multimedia and PowerPoint file types mostly. Learners take 6 to 10 hours per week in average for class preparation. Doing assignments is the primary activity for learners after online classes. About learners’ potential needs, firstly is to raise the proportion of online courses, secondary is to obtain the supports from online tutors. In addition, through the comprehensive analysis of learners’ opinions and statistical result, researcher summarizes the conclusions in details with three dimensions from the quality assurance framework: “designing learning activities”, “teaching management and system services” and “Overall planning of the e-learning executive master’s program”. Based on the results above, researcher gives few modifications and suggestions for the e-learning quality assurance, related institutes, e-learning courses and the further studies.