A Case Study on Business Process Outsourcing (Fund Accounting) in Asset Management Company

• Main Authors: Hsuan-an Chen, 陳炫安
• Other Authors: Cheng-Kang Chen
• Format: Others
• Language: zh-TW
• Published: 2009
• Online Access: http://ndltd.ncl.edu.tw/handle/33957164538742628549

碩士 === 國立臺灣科技大學 === 資訊管理系 === 97 === Since the government legally authorizes public opening of the first international securities and trust investment firm in 1983, the investment industry in Taiwan rapidly flourish. In its heights, an approximate of almost 45 investment firms had been established during that period. Hence, every investment firm has its own portfolio accounting department for net asset value (NAV) calculation of its series of funds. Underlying asset for most of the funds are relatively similar. Therefore, investment firms need to purchase financial solutions and products to disseminate information such as the closing rates of stocks, bonds and exchange rates which are essential for the daily calculation of NAV. There was no relevant software designed for the investment industry during those times. Most of the investment firms had to develop their own software until the emerging of some professional financial solution software company to which they rely on for the provision of services. Some of these investment firms start purchasing the software solutions developed by these software companies. Furthermore, due to the growth of the financial industry, acquisition and merging of small investment firms, the need for a technical innovation for structured system was emphasized. While ‘investment management is the core business of the investment firm, outsourcing of fund accounting and operation matters were the latest trend to reduce operational cost and simplify operational procedure. This research focuses on methods of outsourcing fund NAV calculation and operational procedures. With intensive study on the planning, strategy and the actual result and obstacles of the outsourcing cases from several investment firms, I’ve therefore concluded: 1.Accounting clearing outsourcing can reduce operational cost2. Establishment of communication flow with the outsourcing agent is essential3.Intensive collaboration and assistance from the IT is essential for outsourcing of accounting clearance4. Reduction on the need of operational staff or manpower cost.