| Summary: | 碩士 === 國立臺北科技大學 === 技術及職業教育研究所 === 97 === This study aimed at researching into the environments of the beautician line and trying to find out how is the situation in which the beauticians suffered from their work troubles. The method used in this investigation is the qualitative research method. I have done the related literature reviews and conducted in-depth interviews with 10 beauticians, tape-recording the whole interviews and then converting all the vocal data word-for-word into written transcripts. The results of the content analysis of the recorded transcripts of interviews show that under their bright, luster and pretty apprearance, the beauticians really suffered from a lot of bother arisen from their work hours, pay, job pressure, business management, interpersonal relationships, family problems, self-development, environmental security and many other issues. The specific results are as follows:
（1）Problems of Long Work Hours: Long work hours have negative effects to the metal and physical health of beauticians. Physically, waist pains and swollen lower limbs are common problems, and psychologically the overworked cosmeticians may experience weariness, inactiveness, and depression, causing them to act in slow motion and become anxious, irritable, and ill tempered.
（2）Problems of Wages: Most beauticians think their wages are unreasonably calculated; they think their base salaries are too low and the commission rates are also too low.
（3）Problems in Management: The pay-deduction and rotating leave systems are deemed unreasonable. The on-job training, customer allocation, and the way subordinates are treated are also deemed unreasonable.
（4）Problems in Environmental Safety: Whether the emergency escape, ventilation facilities, lighting facilities, and fire hydrants are maintained in normal functioning?
（5）Problems of Stress: The beauticians are required to take the responsibility for a high percentage of the sales goals, and such stress causes irritation, weariness, and fear for losing the jobs.
（6）Problems in Interpersonal Relationships: Beauticians often fight over customers with one another while having to deal with the unknown tempers/moods that can be brought in by the customers at anytime.
（7）Problems in the Family: Beauticians are highly devoted workers, so they scarcely have time for their families. In result, a distance often emerges in the relationships with their family members.
（8）Problems in Self-growth: Part of the beauticians think they have relatively low status in the society, so some of the them think further education will enhance their professional skills, as well as change their demeanors, and they believe such changes will enable them to better exhibit their professional skills and enhance the society’s view on this profession.
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