| Summary: | 碩士 === 淡江大學 === 公共行政學系公共政策碩士在職專班 === 97 === The goal of this research is to explore the roles and the functions of the emotional labor of the teacher in the process of teaching. By investigating two Foreign Brides'' Literacy Classes, this research intends to illuminate the effects of the teacher’s emotion on learning as well as the performance of students. The major findings of this research are stated as follows:
1. In addition to teaching, the teachers of the Foreign Brides'' Literacy Classes also play the roles of instructor, friend, adviser, and coordinator. Therefore, the appropriate teaching emotion perceived by the teacher and the students is in fact an intertwined feeling regarding these multiple roles. On the other hand, having retired from school, the teachers need not to bear the responsibilities of teaching regular classes and taking care of family. Therefore, they tend to consider teaching in the Foreign Brides'' Literacy Classes as volunteer services, and usually carry more positive emotions rather than negative emotions in the class.
2. In order to align with the learning motive and reduce the anxiety of the students, the teachers tend to continuously adapt their teaching emotion in the process of interacting with the students. Moreover, the teachers have arranged a variety of interesting homework and in-class activities to motivate the students. Correspondingly, the students who are well aware of the emotion of the teacher tend to behave and perform better than those students who do not care about the emotion of the teacher.
3. Since the naturalization regulation only requires the foreign spouses to take certain credit hours of the Chinese Literacy Class whereas ignores the actual performance of the students, many foreign brides tend to consider that the reason of taking the course is simply for fulfilling the minimum credit hours requirement rather than improving their Chinese competence. Therefore, many students tend to attend the class in a passive manner. Based on the understanding regarding the expectation and purpose of the Foreign Brides, the teachers tend to express the right emotion according to their own judgment in the hope of improving the learning situation. This effort, although it does not produce a determinant effect to overturn the primary motive of all the foreign brides, has been found very helpful for promoting the willingness to learn of part of the students.
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