A Study of Dispatch Workers and Regular Employees among Organizational Justice, Job Security and Workplace Friendship

• Main Authors: Wen-Ping, Huang, 黃文平
• Other Authors: Chang-Hua, Yen
• Format: Others
• Language: zh-TW
• Published: 2010
• Online Access: http://ndltd.ncl.edu.tw/handle/99117070636325800514

碩士 === 大葉大學 === 管理學院碩士在職專班 === 98 === Along with economic development and epochal transformation, dispatch worker has become a contemporary trend. However, the existence of both dispatch and regular workers in the enterprise not only affects the enterprise’s management philosophy, but also workers’ perception of the organizational atmosphere. The purpose of this study is to understand dispatch workers and regular employees’ perception of organizational justice and job security as well as the relationship with organizational friendship. Questionnaires were mailed out to regular and dispatch workers in 20 enterprises. Through the assistance of the human resource manager at the enterprises, 340 surveys were returned. After removing 30 invalid surveys, effective samples totaled 310, or a response rate of 77.5%, including 151 regular workers and 159 dispatch employees. Results of this study show that among the 3 dimensions of organizational justice, only regular employees’ interactional justice and workplace friendship demonstrated a significant and positive relationship. In job security, regardless of dispatch workers or regular employees, their job security was significantly and positively related to workplace friendship. According to the results of this study, managerial implications are proposed and references for future studies are provided.