| Summary: | 碩士 === 輔仁大學 === 餐旅管理學系碩士班 === 98 === Tourism Bureau, Republic of China (Taiwan) has been actively hosting ”Tour Taiwan Years 2008-2009” for Beijing 2008 Olympic Games, world games 2009 in Kaoshung, and International Deaflympic Games 2009 in Taipei. The “Tour Taiwan Years 2008-2009” program increases the accommodation demands and the service quality in lodging industry. Moreover, under the influence of global financial crisis while facing the fact that visitors from China are less than anticipated, not only employees working in the lodging industry have more work loading than ever, but the lodging companies itself encounters with some transformation. Therefore, this research focuses on exploring the relations between organizational change cognition, work attitude, and job performance, while considering compensation system as the intervening variable.
The research method was questionnaire survey by collecting data through convenience sampling. The samples were managers who have been serving at the international tourist hotels in Taiwan. There were 400 questionnaires sent, and 315 questionnaires were received.
The results indicated as follows：(1) personal background of managers gender showed significant differences in organizational change cognition, work attitude and compensation system; personal background of managers marriage showed significant differences in work attitude and job performance; personal background of managers age showed significant differences in work attitude and job performance; personal background of managers department showed significant differences in organizational change cognition and work attitude; personal background of managers service years in hotel industry showed significant differences in organizational change cognition, work attitude and job performance; personal background of salary showed significant differences in organizational change cognition, work attitude and job performance; personal background of position showed significant differences in organizational change cognition, work attitude and job performance; (2) organizational change cognition has a positive relationship with job involvement and organizational commitment in work attitude; (3) organizational commitment has a positive relationship with job performance; (4) organizational change cognition has a positive relationship with job performance; (5) work attitude and organizational commitment have mediate effect on the relations between organizational change cognition and job performance; (6) compensation system shows obvious impact on the relations between work attitude and job performance and organizational commitment and job performance.
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